Returns & Exchanges

At KARL LAGERFELD, we want to ensure your shopping experience is as seamless as possible. If you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, including the completed return form provided in your original shipment.

3

Label and Ship

Affix the pre-paid shipping label to the outside of your parcel and drop it off at any authorized courier collection point.

4

Receive Your Refund

Once our warehouse team has inspected and approved your return, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing